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Part 1

Listen and answer questions 1–10.

Questions 1–10

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each answer.

Shipping of personal belongings

Example: Special boxes for packing are provided free of charge

The company will transport:

  • some electrical goods, e.g. a computer
  • a

The company will not transport:

  • any single item weighing more than kg
  • any (for security reasons) or foods
  • anything in containers made of

Additional services:

  • special deliveries
  • – delivery on
  • – express delivery
  • organisation of

Example of price:

  • for fifteen boxes and one violin sent from the UK to , the cost would be about £

Payment options:

  • on the phone by debit or credit card, or in cash to the

Documentation needed:

  • photocopy of
  • insurance papers

Transcription

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